How Can We Help?

Whether you have questions, feedback, or just want to connect, your input is important to us. Our team is here to assist you and ensure that your experience with us is exceptional. Don't hesitate to get in touch, and we’ll get back to you as soon as possible.

Contact Us

Email

Need help or have a question?

Reach out to our support team anytime.We’re here to assist with onboarding, account setup, or technical queries.

hello@mindioo.com

Live chat

Instant help?

Start a live chat with our support team to get real-time answers about your Mindioo account, vendors, or bookings.

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Frequently Asked Questions

How do I create a client account on Mindioo?

You can create your Mindioo client account by clicking “Sign Up as Customer” on the homepage. Simply provide your name, email address, and a secure password. After verification, you’ll be able to log in and start browsing vendors immediately.

How do I search and book a vendor?

Once logged in, go to the “Explore Vendors” section. Use the search bar or category filters to find vendors that match your needs. When you find the right one, click “Book Now” or “Contact Vendor” to make a booking or send an inquiry directly through the platform.

How do I edit my profile settings?

You can update your personal details, preferences, and password from your Account Settings page.Go to your profile icon → Settings → make your changes → click Save. All updates take effect immediately.

Is there a mobile app for Mindioo?

Mindioo’s platform is fully optimized for mobile browsers. Our dedicated mobile app is currently under development and will be available soon for both iOS and Android. Stay tuned for updates via email or our official announcements.

How do I track my bookings or appointments?

After logging in, go to My Bookings to see all your upcoming and past appointments. Each booking shows the date, vendor name, and status.

How do I message a vendor?

You can message your vendor directly from your booking page. Click “Message Vendor” to ask questions, confirm details, or discuss changes before your session.

How do I leave feedback or a review?

After your booking is complete, you’ll receive an email or in-app prompt to leave a review. You can rate your experience and share comments that help other clients choose the right vendors.

How can we help you?

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