How Can We Help?
Whether you have questions, feedback, or just want to connect, your input is important to us. Our team is here to assist you and ensure that your experience with us is exceptional. Don't hesitate to get in touch, and we’ll get back to you as soon as possible.
Contact UsReach out to our support team anytime.
We’re here to assist with onboarding, account setup, or technical queries.
Live chat
Start a live chat with our support team to get real-time answers about your Mindioo account, vendors, or bookings.
Frequently Asked Questions
Click “Become a Vendor” on the homepage and fill out the registration form. Provide your business information, contact details, and a brief description of your services. Once submitted, you’ll receive a confirmation email with next steps.
To ensure authenticity, Mindioo requires basic verification documents such as a valid ID, business registration certificate, or tax identification number (depending on your region). Upload these documents securely through your Vendor Dashboard during onboarding.
After your registration is approved, log in to your Vendor Dashboard. From there, you can upload your profile photo or logo, write a business description, set your availability, and add your services or product listings.A complete profile increases your visibility to clients.
The onboarding process typically takes 1–2 working days, depending on how quickly your documents are verified. You’ll receive an email notification once your vendor account is fully activated and ready to go live.
You can access your Vendor Dashboard by logging into your Mindioo account and selecting “Dashboard” from the top menu. From there, you can manage your listings, bookings, and messages in one place.
Yes, you can update, edit, or temporarily pause any of your listings. Go to your Dashboard → Listings → Edit to make changes. Use the Pause Listing option if you’re unavailable or need time to update your services.
Your availability calendar is found under Dashboard → Calendar. You can add or block time slots to match your working hours. Clients can only book you when your calendar shows availability.
In your Dashboard → Analytics section, you can view details about your bookings, total earnings, and client feedback. This helps you track performance and identify areas for improvement.
How can we help you?
